support requirement

Dj dj at evnull.com
Mon Aug 30 19:40:24 UTC 1999



"Forrest J. Cavalier III" wrote:

> > department. Thus, one of X's _main_goals_ in making the software Open
> > Source is that commercial vendors pick it up and _provide_support_ for it.
> >
> > Thus, their license requires that if you distribute a derived work of their
> > program _and_ you provide support on reasonably comparable programs,
> > that you provide support for their program too. The provision has no effect
> > on organizations like Debian that don't provide support.
>
> Fix your ISO procedures to say that open source
> software doesn't need external vendor support.
>
> The whole point of open source is that you can write
> items into your ISO manuals that say "we can self support
> and audit this software, since we have the source
> code."

Except that the software customer may be ISO certified with no software
development capability and no software development cycle. That I suggest is
the problem. They can't say "we can self support this code"....they have no
developers within the ISO certified section of the company.

Dj





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